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So for three days I had my mom go through the steps over and over again, from turning on the computer and accessing her mail, to turning it off. Even though she seemed to have a problem with the concept of moving the mouse around to make the arrow on the screen move, and never really understood when I said "click on that", she none the less made it all work and I was satisfied that I would be sending mom pictures from Florida.
When I returned home it was with great anticipation that I sent my mom her first e-mail and photos from Florida. When I called her, she acknowledged that indeed she had received my mail and pictures. What she didn't tell me was that one of her grandchildren had actually signed on and retrieved the mail for her.
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In fact the whole time my mom had her computer the only one who used it were her grandchildren and my brother Dave when he visited. After a year and a half, I checked with the internet provider that I had set her up with, and it turned out she had used only about thirty minutes of her forty hours per month. That is, thirty minutes in the entire year and a half. So I immediately canceled her internet and informed my sister Lisa that we were beating a dead horse. No need to provide my nephews with a portal to porn.
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To rectify our mistake, Lisa purchased my mom a service that delivers e-mail to my moms kitchen automatically. It consists of a printer and a computer that automatically dials in and retrieves my moms e-mail, then prints it all out, photos and all. No muss, no fuss. So if you are talking to my mom on the phone and it sounds like someone is dialing out, it's just her machine retrieving my latest story that I e-mail her everyday.