If somebody wanted to really
screw up my life they could take the tattered piece of paper taped to my desk
and use it. On that piece of paper are scribbled passwords. No, not my bank
account passwords. Those are the only ones that I've been able to commit to
memory. These are passwords for the electric company, phone company, email
accounts, and various other internet accounts that require passwords. Some of
them need me to use an uppercase letter combined with lowercase, a number, and a
symbol such as an ampersand, aka the 'at' sign. Others need nothing more than a
simple word. The rest fall somewhere in between. Yesterday I tried to retrieve
some information from my Social Security account. I went to the SSA web site
and tried to sign on. As soon as I hit the enter key, a warning flashed.
Error!
Wrong user name. So I went
through the gyrations they required to find out my user name. With that in hand
I tried again.
Error!
Wrong password. It wasn't the wrong password. I had entered it exactly
as I had scribbled it on the piece of paper. I tried again.
Error!
Again, wrong according to the United States Government. So I tried to reset the password.
Error, error, error. I had no other recourse but to phone the Social Security
Administration to get the information I needed. I dialed the number, punched in
the appropriate digit for the automated answering machine, and I got this.
"The estimated wait time to speak to a representative is one hour, and
fifteen minutes."
Ampersand is the "and" (&) symbol...
ReplyDeletePlease, don't try to confuse me any more than I am.
ReplyDeleteOh my God. I just dread having to deal with the SSA
ReplyDeleteYou just outlined my worst nightmare.
ReplyDelete